Privacy Policy
Effective Date: July 13, 2026
Privacy Policy for Kindly
Welcome to Kindly (“GoKindlyai,” "Kindly," "we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how Kindly collects, uses, stores, and protects your information when you use our website, software, and related services (collectively, the "Service"). By using Kindly, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect that you provide
When you create an account, we may collect:
• Name
• Email address
• Company or business name
• Billing information (processed securely by our payment provider)
• Customer support communications
Google Account Information - If you connect your Google account, Kindly accesses only the permissions you authorize through Google's OAuth system.
Depending on the permissions granted, we may access:
• Google Business Profile account information
• Business locations
• Business names
• Google Business Profile IDs
• Existing Google Posts
• Business profile metadata necessary to provide our services
Kindly never receives your Google password.
2. How We Use Your Information
We use your information to:
• Create and manage your account
• Authenticate your identity
• Connect to your Google Business Profile
• Automatically publish and schedule Google Posts
• Improve our software
• Provide customer support
• Process subscription payments
• Send important service notifications
• Detect fraud or unauthorized activity
• Comply with legal obligations
3. Google User Data
Kindly's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Google user data is used solely to:
• Connect your Google Business Profile
• Publish content you authorize
• Display your connected business information
• Manage your scheduled Google Posts
We do not sell Google user data.
We do not use Google user data for advertising.
We do not share Google user data with third parties except as necessary to provide the Service or comply with applicable law.
4. Automatically Collected Information
When you use Kindly, we may automatically collect:
• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Session duration
• Log files
• Error reports
• Usage analytics
This information helps us improve reliability, security, and performance.
5. Cookies and Similar Technologies
Kindly uses cookies and similar technologies to:
• Keep you logged in
• Remember your preferences
• Improve user experience
• Analyze website traffic
• Secure user sessions
You may disable cookies through your browser settings; however, some features of the Service may not function properly.
6. Payment Information
Subscription payments are processed through trusted third-party payment providers.
Kindly does not store complete credit card numbers on our servers.
Payment processors maintain their own privacy policies governing payment information.
7. Data Sharing
We do not sell your personal information.
We may share information with trusted service providers that help us operate our business, including:
• Cloud hosting providers
• Authentication providers
• Payment processors
• Customer support tools
• Email delivery providers
• Analytics providers
These providers may only use your information to perform services on our behalf.
8. Data Security
We use commercially reasonable safeguards to protect your information, including:
• Encrypted HTTPS connections
• Secure authentication
• Access controls
• Encrypted storage where appropriate
• Regular security monitoring
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain your information only as long as necessary to:
• Provide the Service
• Maintain your account
• Meet legal obligations
• Resolve disputes
• Enforce our agreements
If you delete your account, we will delete or anonymize your personal information within a reasonable period, except where retention is required by law.
10. Your Rights
Depending on your location, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Delete your information
• Export your information
• Withdraw consent
• Object to certain processing
• Request restrictions on processing
To exercise these rights, contact us using the information below.
11. Third-Party Services
Kindly integrates with third-party services including Google Business Profile.
Your use of those services is also governed by their respective privacy policies and terms.
We encourage you to review those policies.
12. Children's Privacy
Kindly is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will promptly delete it.
13. International Users
If you access Kindly from outside the United States, you understand that your information may be transferred to and processed in the United States or other countries where our service providers operate.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When changes are made, we will update the Effective Date above.
Continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.
15. Contact Us
If you have questions regarding this Privacy Policy, please contact us.
Kindly
Email: Info@gokindlyai.com
Website: https://gokindlyai.com
Google API Disclosure
Kindly's use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Google Workspace APIs are not used to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models.
Thank you for trusting Kindly.